What you can expect at Mount Gravatt Mazda

Mount Gravatt Mazda delivers a vehicle service experience that suits everyone's needs. That's why we offer so many options to ensure your visit to our service department runs smoothly. So, if you need to drop off your vehicle before we open or only have a short time frame to service your vehicle because of your busy schedule, we try and make it as easy as possible. Below are all the different ways we can help and if you can't find the answer just give us a call we are confident we can assist.

Servicing at Mount Gravatt Mazda 1

With Mazda Service Select you can vary your visit schedule according to how you use your Mazda. For example, if you travel on average 13,000kms per year, you can service your Mazda once every 9 months, if you travel less, say 8,000kms per year you only need to come in once a year. You’ll also get peace of mind as you will not pay more for a Scheduled Service performed by us than the price advertised at the time your Scheduled Service booking is confirmed+.

Servicing at Mount Gravatt Mazda 1

Quick-Smart Mazda Service is a genuine Mazda service from factory-trained Mazda Technicians in lightning time – 90 minute turnaround time*. Two Mechanics. half the time. While you wait. Quick-Smart Mazda Service applies to selected Schedule Mazda services, ask for it when you next book or book online

Servicing at Mount Gravatt Mazda 1

From 7.30am - 9.30am you will find our team of advisors in the driveway ready to serve you in a more timely manner during the rush hour. Our driveway service is designed so that we come to you in the busiest part of the day saving you the hassle of having to look for a car park as we park it for you. Simply follow the directional signage, pull up under cover and you will be on your way before you know it.

Servicing at Mount Gravatt Mazda 1

We know how busy life gets, sometimes you have so much going on that you forget that you have booked your vehicle in for a service. That's why we will help you stay on track with a friendly reminder sms before your booking with the time you have nominated to drop off your vehicle. Can't make it. no worries, simply call us 07 3347 5000 and we will happily reschedule your appointment to a time that will suit you. 

Ealy Bird Check In Service

Early start? That’s no problem! Simply let us know that you want to take advantage of our Early Bird Check-in System, and you can drop off your car at a time convenient to you. The Early Bird Check-in Box can be found on the upper level car park. Simply follow the instructions on the Early Bird Booking System envelopes & place in the secured location box provided.

After Hours Pick Up

Can't pick up your vehicle before 5pm due to work commitments! No worries, we can securely lock your keys into our lock-box safe and allocate you a unique code to access your keys. Your vehicle will be parked safely in the upper car park of our dealership ready for you to collect at a time convenient to you.

Free Loan cars

For your convenience, Mount Gravatt Mazda has loan vehicles available FREE of charge (subject to availability). Should you wish to utilise this facility, please contact our Service Reception to enquire as advanced bookings are required to secure a loan vehicle. Please call us on 07 3347 5000. To drive a loan vehicle you must hold a full, current and valid Australian driver's licence.  

Servicing at Mount Gravatt Mazda 2

With the reintroduction of our Service Transfers Bus it is now even easier for you to get around whilst we service your Mazda. To learn more or take advantage of this convenient feature, ask our one of our friendly service team members next time you book. 

Customer lounge

Now that your Mazda is being looked after by our Service Department why not grab a coffee, and the paper then relax in our Customer Lounge while you wait. There’s FREE Wi-Fi or comfy chairs to catch up on some day-time TV. As soon as your car is ready to go, we’ll come and get you and you’ll be on your way.

Online Bookings

Sometimes calling us to make a booking isn't always as easy as it sounds. We have online booking request so that you can contact us whenever & where ever is convenient to you. Simply fill out the details on the enquiry form and click submit. One of our friendly team will be in contact to confirm your details by your preferred contact method. Make a booking request now!

Free Wi-Fi

So you can get on with your work or simply stay in contact with the world we offer our guests who choose to sit in our guest lounge FREE Wi-Fi. If you have any difficulties connecting please make contact with one of our friendly staff to assist you.

Payment Options

We accept cash & EFTPOS, most major credit cards & business cheques. Should you require to make payment by cheque please let us know at time of booking for approval. We do NOT accept personal cheques.

*Quick Smart Service. 90 minute turnaround time is calculated from the time of your scheduled appointment time. Please allow 15 mins before your appointment time to get your vehicle checked into service.  The dealership is not liable for delays in vehicle maintenance if the Customer does not adhere to their booked appointment time. Priority is given to on-time Customers. Limited to 1,000km, 10,000km, 20,000km, 30,000km, 50,000km Scheduled Mazda Book Services on selected Mazda models. Additional repairs required above service are limited to minor items such as wiper blades and globe replacements.

We require your vehicle for longer when conducting a major service - 40,000km, 80,000km, 120,000km