Support for Mazda Recall
To find out if your vehicle is affected by a Mazda recall, you'll need to have your VIN (Vehicle Identification Number) before you can check your vehicle.
Where is my vehicle's VIN located?
Refer to the 'specifications' section of your Owner's Manual for the exact location of this number.
Frequently Asked Questions
What is a vehicle recall?
A vehicle recall occurs when Mazda Australia determines that one of our models has a safety-related defect or does not comply with a federal safety standard.
TAKATA AIRBAG RECALL
What is the reason for this recall?
The Recall has been launched as part of a global Takata air bag recall campaign involving multiple manufacturers, the air bag inflator/inflators may have been exposed to moisture absorption over time, causing degradation of the inflator propellant. In the event of a collision, the inflator may rupture and cause the air bag to deploy abnormally, increasing the risk of injury to the occupant.
How many Mazda vehicles have been reported with this concern?
There have been no reported occurrences with this concern on Mazda vehicles in our market.
How will vehicles be rectified?
The inflator inside the air bag assembly will be replaced by an Authorised Mazda Dealer at no cost to the customer.
How will customers that purchased a second-hand vehicle be notified of this Recall?
Mazda Australia gathers information from its own database and a national database from the Road Traffic Authorities around Australia. Second-hand vehicles are included in the notification process and the repairs are also completed free of charge for these owners.
What is the brand of the air bag that is being fitted to my vehicle?
The brand of replacement component depends on the vehicle model. Some models are fitted with brand new replacement Takata components.
How will customers be notified if their vehicle is affected by an air bag recall?
Customers will be notified by Mazda Australia.
How do I find further information?
Customers can contact Mazda Australia on 1800 034 411 between 9:30 am and 5:00 pm Eastern Standard Time or visit the Australian Government's Product Safety website www.productsafety.gov.au/news/takata-airbag-recalls-affecting-australian-consumers.
How do I find out if my vehicle is affected?
If you’re concerned your vehicle has been affected, we recommend contacting Mazda Australia on 1800 034 411 between 9:30 am and 5:00 pm (AEST) to find out more.
Alternatively, you can visit productsafety.gov.au or go to 'CHECK VEHICLE' above or get in touch with us via our online enquiry form.