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4 April 2023 · Tips N' Tricks

General Ownership FAQS

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Can I contact Mazda Australia to purchase a part for my vehicle?

Mazda Australia does not supply Mazda parts directly to the public. To identify and/or buy parts for your Mazda, please contact the Parts Department at Mount Gravatt Mazda.

How do I change the battery in my key?

For information on how to change the battery in your key, please refer to either the “Owner Maintenance” or “Keys” section in your Owner’s Manual. Replacement batteries can be purchased from Mount Gravatt Mazda.

What do I do if I have put the wrong fuel in my car?

If you have accidently put the wrong fuel in your vehicle (petrol in a diesel tank/diesel in a petrol tank), do not turn on the ignition or start the engine. This will circulate the contaminated fuel and increase the risk of damage to your vehicle.

Your vehicle should be towed to your nearest Mazda Dealer. The contaminated fuel will need to be removed and replaced with clean fuel before the vehicle can be started. Please note that any damage caused by the use of incorrect fuel will not be covered by warranty.

I need my Radio code – How do I get my radio code?

To obtain your radio code, you will need to contact the service department at Mount Gravatt Mazda. You will require proof of vehicle ownership. Please note that charges may apply.

I have just bought a pre-owned vehicle. How can I obtain a copy of the service history?

Mazda Australia does not keep detailed information of vehicles’ servicing history. If the Maintenance & Warranty booklet is not in the vehicle, you can ask your place of purchase for any maintenance documentation. Alternatively, if you know which Mazda Dealer has maintained the vehicle, you can contact them directly for further assistance.