20 August 2021 · MGM News

Your top 5 Service Questions Answered

Your Service Questions Answered

There is no such thing as a silly question. That's why our Mount Gravatt Mazda team is always ready to answer any questions you may have during your Zoom-Zoom journey.

Not all of us know the ins and outs of car servicing, running our car and getting the most out of our time on the road. So we thought we’d take the time to answer our top 5 most asked service questions!

WHAT IS MAZDA SERVICE SELECT?

Mazda Service Select is our dedicated service program designed to provide a flexible and more convenient way to service your Mazda.

Made up of two parts, it includes Base Scheduled Maintenance – which is required every 10,000kms or 12 months whichever comes first- and Additional Scheduled Maintenance items that are required when they fall due.

BT-50 vehicles built from 01/07/2016 require Base Scheduled Maintenance every 15,000 km or 12 months whichever comes first - and Additional Scheduled Maintenance items that are required when they fall due.

Please visit our Servicing page to find out more.

HOW OFTEN SHOULD I SERVICE MY MAZDA VEHICLE?

To keep your Mazda in peak condition, you should service it every 10,000 km or 12 months, whichever comes first. For BT-50 vehicles built from 01/07/2016, you should service it every 15,000 km or 12 months, whichever comes first. 

WHAT ARE THE BENEFITS OF SERVICING WITH A MAZDA DEALER?

The best way to ensure your Mazda is serviced correctly is to trust it to the expert Technicians at Mount Gravatt Mazda. With our sophisticated diagnostic equipment, Mazda specific training, authorisation to conduct repairs under warranty, and use of Mazda Genuine Parts, you can be sure your Mazda is in the best of hands.

Additionally, you can always be sure that the Mazda Genuine Parts used in your service have been designed to our original, exacting standards and will be covered by a parts warranty.

CAN I HAVE MY MAZDA VEHICLE SERVICED BY MYSELF OR BY AN INDEPENDENT/NON-MAZDA REPAIRER?

The best way to ensure your Mazda is serviced correctly is to trust it to the expert Technicians at Mount Gravatt Mazda. With our sophisticated diagnostic equipment, Mazda specific training, and use of Mazda Genuine Parts, you can be sure your Mazda is in the best of hands.

If you choose to service your Mazda at a non-Mazda agent, please ensure they follow the maintenance schedule in the Owner’s Manual and stamp the service book with the date of these services. We also strongly recommend you use genuine Mazda parts and keep receipts for all parts fitted during these services. These documents may be requested if you make a claim under Mazda warranty.

The Mazda new car warranty will not cover claims or damage caused by the failure of non-genuine parts used, or workmanship by an independent/non-authorised repairer.

If you have been supplied with a Dealer extended warranty, we recommend you contact Mount Gravatt Mazda to discuss if it will be impacted by servicing your vehicle at an independent/non-authorised repairer.

WHO SHOULD I CONTACT ABOUT SERVICING MY MAZDA?

If you would like to know more about Mount Gravatt Mazda servicing, or you are ready to book in your vehicle, simply book online or contact our service department (07) 3347 5000.