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4 August 2023 · MGM News

MGM Courtesy Transfers

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At Mount Gravatt Mazda we make planning to service your vehicle in Brisbane as convenient as possible. With the reintroduction of our Service Courtesy Transfer, it is now even easier for you to get around whilst our team service your Mazda.

Our Courtesy Transfer currently operates 3 (locally based) drop-off runs:

  • 8:00 am
  • 9:15 am
  • 10:15 am

Our Courtesy Transfer currently operates 3 (locally based) pick-up runs:

  • 1:30 pm
  • 2:30 pm
  • 3:30 pm (city run only)

To view the entire suburbs that our Courtesy Transfer covers, see the details below:

Map Image with text
  • Annerley, Archerfield, Belmont, Brisbane CBD, Buranda, Carina,
  • Camp Hill, Carina Heights, Carindale, Coopers Plains,
  • Coorparoo, Dutton Park, East Brisbane, Eight Mile Plains,
  • Ekibin, Fairfield, Fruitgrove, Greenslopes, Highgate Hill,
  • Holland Park, Holland Park West, Kuraby, Macgregor,
  • Mckenzie, Mansfield, Moorooka, Mount Gravatt, Mount Gravatt East,
  • Nathan, Norman Park, Robertson, Rochedale, Rocklea, Runcorn,
  • Salisbury, South Brisbane, Stones Corner, Sunnybank, Upper Mount Gravatt,
  • Wellers Hill, West End, Wishart, Woolloongabba & Yerongpilly.

Please use map as a guide only and confirm actual drop-off and pick-up locations when securing your courtesy transfer booking. Specific points may be impacted by demand and availability. We do also offer additional alternative options - such as our 90 Minute while-you-wait Express Service and complimentary loan vehicles. For further information, please discuss with our friendly team members.

In order for our Courtesy Transfer to continue to operate in a safe manner, Mount Gravatt Mazda must ensure all passengers adhere to the below:  

  • No eating, drinking or smoking on the bus at any time
  • Passengers must be 7 years or older to travel (Unfortunately due to the age range of children that are required to use various types of car seats or boosters and the time taken to fit them safely and correctly, we do not have facilities for a child in a car seat or booster)
  • Inappropriate, rude or unsafe behaviour towards other passengers or Mount Gravatt Mazda staff will not be tolerated.

 

To learn more or take advantage of our convenient Courtesy Transfer, please call our service reception team on 3347 5000 or submit an online enquiry below.

What to expect when servicing your Mazda at MGM

Mount Gravatt Mazda delivers a Mazda vehicle service experience that suits everyone's needs. That's why we offer so many options to ensure your visit to our service department runs smoothly. So, if you need to drop off your vehicle before we open or only have a short time frame to service your vehicle because of your busy schedule, we try and make it as easy as possible. Below are all the different ways we can help and if you can't find the answer just give us a call we are confident we can assist.

Our 90 Minute* Quick-Smart Mazda Service is a genuine service (while you wait) performed by factory-trained Mazda Technicians - Two Mechanics. half the time. While you wait.

Quick-Smart Mazda Service applies to selected Schedule Mazda services, ask for it when you next book or book online. 

With Mazda Service Select you can vary your visit schedule according to how you use your Mazda. For example, if you travel on average 13,000kms per year, you can service your Mazda once every 9 months, if you travel less, say 8,000kms per year you only need to come in once a year. You’ll also get peace of mind as you will not pay more for a Scheduled Service performed by us than the price advertised at the time your Scheduled Service booking is confirmed+.

From 7.30 am - 9.30 am, you will find our team of advisors in the driveway ready to serve you in a more timely manner during the rush hour. Our driveway service is designed so that we come to you in the busiest part of the day saving you the hassle of having to look for a car park as we park it for you. Simply follow the directional signage, pull up under cover and you will be on your way before you know it.

We know how busy life gets, sometimes you have so much going on that you forget that you have booked your vehicle in for a service. That's why we will help you stay on track with a friendly reminder sms before your booking with the time you have nominated to drop off your vehicle. Can't make it? no worries, simply call us 07 3347 5000 and we will happily reschedule your appointment to a time that will suit you.

Early start? That’s no problem! Simply let us know that you want to take advantage of our Early Bird Check-in System, and you can drop off your car at a time convenient to you.

The Early Bird Check-in Box can be found on the upper level car park. Simply follow the instructions on the Early Bird Booking System envelopes & place in the secured location box provided.

Can't pick up your vehicle before 5pm due to work commitments! No worries, we can securely lock your keys into our lock-box safe and allocate you a unique code to access your keys. Your vehicle will be parked safely in the upper car park of our dealership ready for you to collect at a time convenient to you.

For your convenience, Mount Gravatt Mazda has loan vehicles available FREE of charge (subject to availability).

Should you wish to utilise this facility, please contact our Service Reception to enquire as advanced bookings are required to secure a loan vehicle. Please call us on 07 3347 5000. To drive a loan vehicle you must hold a full, current and valid Australian driver's licence.  

With the reintroduction of our Service Courtesy Transfers, it is now even easier for you to get around whilst we service your Mazda. To learn more or take advantage of this convenient feature, ask our one of our friendly service team members next time you book. 

Now that your Mazda is being looked after by our Service Department why not grab a coffee, and the paper then relax in our Customer Lounge while you wait? There’s FREE wi-fi or comfy chairs to catch up on some daytime TV. As soon as your car is ready to go, we’ll come and get you and you’ll be on your way.

Sometimes calling us to make a booking isn't always as easy as it sounds. We have an online booking request so that you can contact us whenever & where ever is convenient to you. Simply fill out the details on the enquiry form and click submit. One of our friendly team will be in contact to confirm your details by your preferred contact method. Make a booking request now!

We accept cash & EFTPOS, most major credit cards & business cheques. Should you require to make payment by cheque please let us know at the time of booking for approval. We do NOT accept personal cheques.

So you can get on with your work or simply stay in contact with the world we offer our guests who choose to sit in our guest lounge FREE Wi-Fi. If you have any difficulties connecting please make contact with one of our friendly staff to assist you.